The Kuhns and Heller Story
Over thirty years of covering windows!
K&H Custom Window Treatments has been covering the windows of businesses and homes in Eastern Pennsylvania since 1986. That’s a lot of shades, blinds, drapes, privacy curtains, and stage curtains — enough to guarantee that you’ve seen their work in one venue or another. In fact, K&H fabricated the custom shades to make Allentown’s PPL building light up like a Christmas tree every year — signaling the start of the Christmas season. Their work can be seen in corporate offices, healthcare facilities, senior living facilities, restaurants, and apartments, throughout eastern Pennsylvania, Delaware, Maryland, and New Jersey.
Persistence and professionalism from the start
Like most good things in life, the K&H story begins with hard work, persistence, and a really great mom. Sandy Kuhns and her mother, Norma Heller, began their business with $500, a well-worn sewing machine, a dad in the stage-rigging business, and solid accounting know-how.
Although most of their early clients were residential, they soon worked their way into commercial projects by persistently calling on contractors and bidding jobs. Just getting their foot in the door took determination; Sandy recalls the challenges of being females in a predominantly male industry. But their professionalism and consistent efforts paid off. Thirty years later, the first contractor to “take a chance” on the young business remains one of their strongest clients.
Still in the family
K&H is still a family enterprise. Although Norma Heller is no longer with us, Sandy Kuhns remains the President and CEO. Mark Heller retired at the end of 2019, after more than 20 years as estimator and project manager for K&H. Craig Heller, Sandy’s brother, currently oversees field operations for direct client sales, measuring, and installations. He is our stage curtain expert. Mark’s two sons currently work for K&H. Mark Jr. is our most seasoned installer, with over 17 years with the business. Drew is our Commercial Director in charge of company operations.
Our simple, golden rule
Our goal is to make the window treatment purchase and installation easy for our customers. We know the people we work with are busy doing their jobs or running their businesses. So, doing the problem-solving for them is key to our success. We provide solid advice based on years of experience — we recommend reliable products, and at the same time, we work with their schedules to provide a timely professional installation. We often work around construction turnover dates, company move-in dates, and Department of Health inspections, so on-time completion is very important. K&H adheres to the same simple principle we started with: treat people the way they want to be treated, with high-quality products, individual attention, and superior customer service.