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President & Design Director, Owner
Sandy oversees all operations for K&H and is proud to lead a team of experts including designers, estimators, project managers, installers, production and support staff. She assists in commercial sales – especially fabric treatments sales in the senior living and hospitality markets. She represents the company in community organizations and works diligently on establishing and maintaining great customer relationships.
Field Operations, Owner
Craig has been with K&H since 1988. He has a wealth of experience and knowledge that he brings to the table and can answer any question you ask about each product, how it is put together as well as operation of the product. Craig is our stage curtain expert among other things. He knows all there is to know about stage curtain rigging and hardware and has been involved in the design layout of the stages at countless local schools and churches.
Drew represents the third generation of the Heller family here at K&H. He started at K&H in 2006 as an installer and his experience gained out in the field is invaluable today in his role as Commercial Director. His daily tasks include project management, estimating, overseeing the installation team and problem solving with customers. Drew is our expert in the ever growing and ever changing motorized shade market.
Project Manager, Treasurer, Owner
Mark joined K&H in 1995 after 10 years with the Pennsylvania Department of Revenue. In addition to being involved with management decisions for the company, Mark manages the estimating function at K&H, project manages commercial projects, and oversees the accounting/financial side of our business.
Scheduling and Project Coordination
Monica has been with K&H for 14 years. She originally started in the residential department and was responsible for all facets of order processing and scheduling in that department. She has been in the commercial department for the last 4 years and has brought many improvements thru her attention to detail and organization skills. She is in charge of our installation schedule, and does what is necessary to meet all project deadlines on the residential and commercial sides of our business.
Commercial Project Liaison
Michele serves as our coordinator for all commercial projects, including processing all contract documents from initial contract to final warranties. She is in charge of placing and tracking all orders to ensure timely delivery. Michele has provided great assistance in our development, organization, and maintenance of complete electronic job file system.
Jeff has joined K&H as a part-time estimator after many years working on multi-million dollar construction projects for a local utility company. He assists in deciding which projects we bid. After doing a take-off of the window count, Jeff will prepare and submit a quote to General Contractors.
Jo-Ann joined the K&H family in July of 2018. After 28 years in a corporate position focusing on management and customer service, she was looking for a new home to plant her feet. She brings technology ideas as well as process improvements to the table and is currently focusing on cross training and expanding our use of technology to make our team even stronger. Jo-Ann is also in charge of managing our residential department and ensuring that our customers get the products and quality service that they deserve.
Mary has been with K&H for over 14 years. She manages the workflow in our workroom from workorders to deliveries as well as actually creating amazing window treatments. Each treatment starts with a unique pattern developed by Mary in conjunction with the designer and ends with a beautiful one of a kind window treatment.
These are the guys that handle final measuring on our commercial jobs, as well as residential and commercial installations and repairs. Their expertise is in problem-solving and they can troubleshoot any situation for installation – including motorized treatments of any kind. They coordinate with Project Managers to determine the best course of action in our installation process. They work in every situation – from million dollar homes to commercial construction sites and do a quality job wherever they are.
Mark Heller Jr: 16 years experience
Brad Kemp: 6 years experience
Nathan Ritinski: 3 years experience